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| Connecting in Crisis: A Comprehensive Guide to Indonesia's Specific Emergency Numbers, 112 Call Center and Beyond |
Indonesia, AlifMH.info - In a bid to enhance emergency response systems, the Indonesian government has been actively promoting the use of the emergency number 112 since its launch in 2015. The 112 hotline is decentralized and managed by local government authorities at the district or city level. These units are equipped to swiftly respond to emergencies, engaging various agencies such as fire departments, health services (hospitals), transportation departments, regional public order agencies (Satpol PP), local police (Polres), and other relevant institutions.
Drawing parallels with the renowned 911 service in the United States, the 112 emergency line has become the default emergency number on mobile phones across Indonesia. This choice is not arbitrary; it aligns with the International Telecommunication Union (ITU) standards.
By dialing 112, individuals can promptly report emergencies and receive assistance from the most competent authorities to handle the situation. Calls to the 112 number can be made from both mobile phones and landlines. Upon receiving a call, responders will provide guidance and assistance until they reach the location, aiming to prevent the situation from escalating further or causing more harm.
Specific Emergency Numbers Remain in Place
Despite the introduction of the 112 emergency number, other specific emergency numbers continue to be operational, serving as alternatives when 112 is inaccessible. Here are some of the specific emergency numbers:
- Police: 110
- Fire Department: 113
- Search and Rescue (BASARNAS): 115
- National Disaster Management Agency (BNPB): 117
- Ambulance (Ministry of Health): 118/119
- Covid-19 Hotline: 119
- National Vigilance Post: 122
- Power Outage (PLN Center): 123
- Natural Disaster Post: 129
- Pertamina Fuel Emergency: 135
- Ministry of Transportation: 151
- Public Works and Housing (PUPR): 158
- National Narcotics Agency (BNN) Call Center: 184
- Jasa Marga One Call Center: 14080
- Indonesian Red Cross Disaster Response Post: 021 7992325
It is crucial to note that these emergency numbers should only be accessed when individuals are genuinely in a state of emergency and require immediate assistance. The availability of specific emergency numbers ensures that help is readily available for various types of crises, contributing to a comprehensive and effective emergency response system in Indonesia.
[ ا MH ]
